FAQ #2

[E-Oreo]

There are 2 ways to restore your admin powers if you have taken them away from yourself.  The first requires FTP access and the second requires access to the MySql database.

Before doing either of these make sure that you have an account already registered, the user account must exist in the database before you can give it admin access.  If your chatroom is set to automatically expire user accounts make sure that you have registered one within the expiration time so that it still exists in the database.

Method 1) We have created a special script that will restore you admin powers.  Download it here: http://x7chat.com/readminme.zip (http://x7chat.com/readminme.zip) and unzip it.  Inside is one file called 'readminme.php'.  Upload this file into your X7 Chat folder and then visit it in your web browser.  It will ask you for your username, enter it, then click submit and it will give your admin powers back.  DELETE THE FILE "readminme.php" WHEN YOU ARE FINISHED!!  Not doing so will allow anyone who wants it to get Admin powers in your chat room.



Method 2) You will need to edit the users table in the X7 Chat database.  Find the row that has your username in the 'username' column and change the level column in that row to a value of '5'.  This can be done with the following SQL statement:

Code:

UPDATE {prefix}users SET level='5' WHERE username='{username}'

You will need to replace {prefix} with your table prefix and {username} with your username.

[WebmasterDan]

E-Oreo,

I tried what you suggested in Method two of the link you provided, but when I click on the [Admin Panel] and I get an Error message stating "You do not have access to this section of the admin control panel."

Whatelse can I do?

[Untamed]

I followed the instructions as well as still have NO admin rights for the Webmaster nor the two people to whom admin rights should be assigned.

Any more suggestions please?

Sign me;
Stumped

[E-Oreo]

If the user level for your account is set to 5 in the database then you will have admin rights.  Both methods will work unless your browser is cacheing it or the database you are opperating on is not the one being used by chat.

Something odd must be going on, because it isn't something that can 'break'.  If the user level is set to 5 then the problem is something else, probably not related to the script.

[Untamed]

Thanks for the help!

I seriously think there is a browser cache issue - when I log in on IE (as the Admin) it tells me that I don't have Admin rights (but when checked in mySQL, it clearly shows me there as level 5.).

Any ideas on how to clear the cache?  I know that sounds like a dumb question but obviously what I'm doing isn't working so what am I missing (besides the nose on my face because it's probably that obvious lol)?   Deleting my temp files is not cutting the mustard.

Also, why does everyone keep having to register?  It's as though their registrations never existed... is this supposed to happen?

Thanks again,
Untamed

[E-Oreo]

By default registrations expire after 10 minutes, this can be changed in the admin panel.

Make sure that you are looking at the correct database, if you have X7 Chat installed more then once you may be looking at the wrong database.

You can clear your cache by giong to Tools -> Internet Options -> Delete FIles (Under the Temporary internet Files box)

[shaesmith]

None of these options work for me... I am a V-deck user... I don't use MySql or FTP.... I need to regain my admin rights ASAP.  Please help me.  

[jackie]

Hi. Im having same prob. when I try to get to my admin panel I get message telling me I dont have admin rights. my user levels are set to 5. I tried the script fix. still nothing. I use vdeck too and I cant get to it from there either. it rejects my username and password. It will let me in to edit my bullitin board but not the chat and this reply tells me Im unregistered and Im not, I am registered

[Guest]

hmmm.

[lyon]

whoops.

well, at the risk of confusing the issue, i figured out what i had to do in the vDeck. i was getting the same problem (permission denied to access the admin panel for X7Chat) so i started reading everything i could and looking through the vDeck admin capabilities.

what seems to be happening is that although you can set an admin name and password during the "install", it doesn't seem to be translating correctly. since i already had created admin database accounts for my forums and whatnot, i went into the vDeck > Databases > Setup > Edit (the chat database) and then gave my other admin accounts access to X7 as administrators.

worked like pie. let me know if it works for anyone else.

jady_lyon@hotmail.com

[extremegl]

Please help me, the file to download above in the first post isn't there. Great.

[extremegl]

Fxed. 

[E-Oreo]

The link has been restored.

[saeed]

E-Oreo,

I tried what you suggested in Method two of the link you provided, but when I click on the [Admin Panel] and I get an Error message stating "You do not have access to this section of the admin control panel."

Whatelse can I do?